Help & Support

Whenever you need help—whether it's setup, troubleshooting, billing, or strategy—you have direct access to support.

How to Get Help

• In-app chat: Look for the chat or help icon in your dashboard (if enabled).
• Email support: Reach out any time to the address provided in your account panel.
• Phone support: Available to select clients for urgent or complex issues.

What We Help With

• Onboarding and setup questions
• Troubleshooting installation or tracking issues
• Billing and account management
• Optimization and experiment strategy
• Data privacy or compliance questions

Troubleshooting First Steps

• Check the [FAQ]../support/faq.md) for solutions to common issues.
• Review the Tag Setup and Core Concepts pages to make sure everything is configured correctly.
• Still stuck? Contact us directly—support is fast, human, and prioritizes your results.

We’re here to help you get the most from Performance Now! No question is too small.